Our software products (excluding Tech Zone) include 30 days of installation support by e-mail and free updates for the major product version that you licensed. For instance if you purchased a commercial license for the Data Digester Standard Edition 1.6.3 then you can update your software with the future releases of the Data Digester Standard Edition 1.6.x series for free (e.g. version 1.6.4, 1.6.5 and so on). Such free updates are available for the Web Start and installer versions of the products.
If you need extended priority support please order a premium support option with your licenses. We recommend the premium support options for all professionals using our software products for their daily work.
Standard Support Includes
- 30 days installation support by e-mail
- Contact Leisenfels support via e-mail and web forms
- Free updates for the licensed major application version e.g. 1.6.x